85 answers to the FAQs about air tickets
T-Travel is online travel agency of T-Bank, the largest online bank in Russia with 29 million clients in 2022.
The bank’s task was to launch a separate Help section for their travel agency with asnwers to the most frequently asked questions about airline tickets, hotels, car rentals, tours, and other things they offer. So I started with the first one and wrote an entire Airfare Help section or 85 articles, from saving and buying to exchanging and refunding.
Prior to that, as an editor, I compiled the final list of these questions.
Russian
Nov 2017 — Jan 2018
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